Last Updated: November 2026
Welcome to Prime Pupil (www.primepupil.com). By accessing or using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our services or placing an order.
1. About Prime Pupil
PrimePupil is an educational and literary platform offering academic resources, language-learning materials, books, eBooks, poetry, fiction, teachers’ resources and other educational and creative content.
The website is operated from Ahmedabad, Gujarat, India.
2. Acceptance of Terms
By visiting this website, registering an account, purchasing a product or accessing any of our resources, you acknowledge that you have read and agreed to these Terms and Conditions.
If you do not agree with these terms, please discontinue using the website.
3. User Registration and Accounts
- Certain academic resources and services may require registration.
- Users are responsible for providing accurate registration information.
- Users must keep their usernames and passwords confidential.
- Activities performed through a user’s account are the responsibility of that user.
- Sharing account credentials to provide unauthorised access to restricted content is not permitted.
- PrimePupil reserves the right to suspend accounts involved in misuse, fraudulent activities or violations of these terms.
4. Products and Services
Prime Pupil offers various educational and literary products, including:
- Academic digests, study materials and workbooks.
- Grammar and language-learning resources.
- Educational books and teachers’ resources.
- Printed books and paperback editions.
- Downloadable eBooks and PDFs.
- Poetry, fiction, stories and other literary works.
Product descriptions, images, prices and availability are provided to help customers make informed purchasing decisions.
We make reasonable efforts to ensure that the information displayed on the website is accurate.
5. Orders and Payments
- All prices are displayed in Indian Rupees (INR), unless otherwise stated.
- Orders are subject to payment confirmation and product availability.
- Payments may be processed through Razorpay and other payment methods made available on the website.
- Customers should verify their order details before completing payment.
- An order confirmation does not necessarily mean that an item is available for immediate dispatch, particularly in the case of pre-orders.
- Any applicable taxes, shipping charges or additional fees will be displayed during checkout.
6. Digital Products and eBooks
- Digital products are supplied electronically.
- Access or download instructions will be provided after successful payment, as applicable.
- Purchased digital products are intended for the personal use of the purchaser.
- Sharing, reselling, reproducing or distributing purchased files without written permission is prohibited.
- Customers are responsible for maintaining the security of their downloaded files and account credentials.
7. Printed Books and Shipping
- Printed books are dispatched to the delivery address provided by the customer.
- Customers should ensure that their delivery details are correct.
- Estimated delivery periods may vary depending on location, availability and courier services.
- Shipping charges, where applicable, will be displayed before payment.
- PrimePupil shall not be responsible for delays caused by circumstances beyond its reasonable control.
8. Pre-Orders
Certain printed books may be offered through a pre-order arrangement.
- Each book may have its own minimum pre-order requirement.
- Where a minimum of 20 confirmed pre-orders is specified, printing will proceed once that requirement is fulfilled.
- Pre-orders for different books will be counted separately.
- The expected printing and delivery period will be communicated to customers.
- If the minimum requirement is not achieved within the announced period, customers will be informed about the next steps.
- Where an order is cancelled or printing does not proceed, applicable refunds will be processed in accordance with the published Return and Refund Policy.
9. Intellectual Property Rights
All original content published on PrimePupil, including written materials, poetry, stories, books, educational resources, graphics and website content, is protected by applicable intellectual property and copyright laws.
Unless otherwise stated:
- Content may not be copied, reproduced, published, distributed or commercially exploited without prior written permission.
- Purchased books and digital resources do not transfer copyright or ownership of the original work to the purchaser.
- Unauthorised sharing or redistribution of digital materials is prohibited.
10. Website Content and Educational Resources
Our educational materials are intended to support learning, revision and academic preparation.
Although reasonable care is taken to maintain accuracy, users are encouraged to consult their prescribed textbooks, official syllabi and examination guidelines wherever necessary.
PrimePupil does not guarantee specific examination results or academic outcomes.
11. Third-Party Links and Services
This website may contain links to external websites, platforms and services, including music-sharing and listening platforms.
Such websites operate independently. PrimePupil is not responsible for their content, availability, privacy practices or terms of use.
Users accessing external links do so at their own discretion.
12. Prohibited Activities
Users must not:
- Use the website for unlawful or fraudulent purposes.
- Attempt to gain unauthorised access to restricted pages or accounts.
- Share restricted educational or literary materials without permission.
- Upload malicious software or interfere with website operations.
- Misuse payment facilities or provide false information.
13. Limitation of Liability
Prime Pupil makes reasonable efforts to maintain the availability and functionality of the website.
However, uninterrupted access cannot be guaranteed. We shall not be liable for temporary interruptions, technical failures, third-party service disruptions or circumstances beyond our reasonable control, subject to applicable law.
Nothing in these terms excludes any consumer rights or legal remedies that cannot lawfully be excluded.
14. Privacy and Personal Information
Personal information collected during registration, purchases or communication will be handled in accordance with our Privacy Policy.
Users are encouraged to read the Privacy Policy to understand how their information is collected, used and protected.
15. Changes to These Terms
Prime Pupil reserves the right to update or modify these Terms and Conditions whenever necessary.
Revised terms will be published on this page with an updated revision date. Continued use of the website after changes are published will be subject to the revised terms, to the extent permitted by applicable law.
16. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums, courts having appropriate jurisdiction in Ahmedabad, Gujarat, India, shall have jurisdiction over disputes arising from the use of this website.
17. Contact and Grievance Redressal
For questions, complaints, order-related enquiries or clarification regarding these Terms and Conditions, please contact:
Website: www.primepupil.com
Email: connect@primepupil.com
Phone/WhatsApp: +90 8866520620
Location: Ahmedabad, Gujarat, India
We will make reasonable efforts to acknowledge and address customer complaints within the time prescribed by applicable law.
Prime Pupil – Learn, Explore, Read and Grow!